Terms & Conditions

 

Payment Options

At present we offer payment using Paypal.

This is a secure method of payment and does not require you to have a Paypal account to use.

 

Refunds and Exchanges

At Montebello we are committed to ensuring you are completely satisfied with your purchase.  

We offer an exchange or refund on purchases up to 14 days from the date of purchase.

Any goods returned to Montebello must be in as-new, resalable condition, and include the brand packaging.

A receipt/proof of purchase must be provided when returning the goods.

Online purchases can be taken into the Balwyn store for the exchange/refund. Otherwise you can return by mail by the following:

Please enclose your receipt and merchandise within 14 days of receipt of the goods, in a box and mail to:

 

MonteBello Emporium

367 Whitehorse Rd,

Balwyn VICTORIA, 3103

 

Please return the product to us via registered mail and allow two weeks from the day you return your package for your account to be credited. Customers will be responsible for shipping and handling charges.  All items must include brand packaging/swingtag tickets and be in as new, re-saleable condition.

Faulty products will be offered a refund as per any statutory regulations.

 

GST

All prices include a statutory 10% GST.


Stock Availability

We endeavour to have all our stock available at the time of order.  

If for some unforseen reason the item you purchased is not available, we will contact you to discuss your options.


Product Colors & Sizes

Every effort is made to ensure our product images reflect the items’ color accurately.

As we stock many different brands, we have added a small fit description on each clothing item to assist you to select the correct size.


Website Images & Content

All the copy and images on this website are under copyright, all rights reserved and are the property of Montebello Emporium.

Please do not use any content from this website without the express permission from Montebello Emporium.


Privacy

Any personal information that you submit will be protected by our secure server. We might, on occasions, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you.

Montebello Emporium will not to sell or trade your personal information to any third party organisations or individuals without your consent other than third party suppliers in the delivery of services you have agreed to accept from Montebello Emporium or if we are requested to do so by a law enforcement agency in relation to a suspected breach of any law.

By using the www.montebelloemporium.com.au site, you are consenting to the collection of information by Montebello Emporium.

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